Privacy Policy
At Satpal Industries, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
- Contact details such as your name, company name, email address, phone number and GST number.
- Billing and shipping addresses required to process and deliver your orders.
- Order history, enquiries, quotations and support requests.
- Technical data such as IP address, browser type and pages visited, collected automatically to improve our website.
How We Use Your Information
- To process orders, prepare quotations and arrange delivery of equipment.
- To respond to enquiries, provide after-sales support and share order updates.
- To issue invoices and meet our legal, tax and accounting obligations.
- To improve our products, services and website experience.
Data Sharing
We do not sell or rent your information. We share it only with trusted partners who help us operate — such as logistics providers, payment processors and manufacturers — and only to the extent needed to fulfil your order. We may also disclose information where required by law.
Data Security
We use reasonable administrative, technical and physical safeguards to protect your information. Payments are processed through secure gateways and card details are never stored on our servers.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We retain records for as long as your account is active or as required to meet legal obligations.
Contact Us
For any privacy-related questions, please reach out to us through the Contact page.
